Who gets notified, and when?

What you can be notified about

Under Settings → Notifications you choose what triggers a notification, and who receives it:

• A new call with a message for you
• A new booking
• A cancellation
• Something the assistant could not answer

Channels

Notifications can arrive as email, as a push on your phone, or both.

The most important advice

Turn off what you do not act on. A notification everyone has learned to ignore is worse than none: it hides the ones that actually matter.

Start by being notified only about what needs a human — messages and unanswered questions. Bookings are already in the calendar.