TelefonAI
- Kom i gang
- Assistenten
- Kalender og booking
- Telefonnumre og omstilling
- SMS
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Find answers, guides and how-tos — fast.
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Pick an area, or browse our most popular articles.
- Kom i gangFra oprettelse til det første besvarede opkald.7 articles
- AssistentenInstruktion, stemme, viden og hvad den må gøre.11 articles
- Kalender og bookingTider, ydelser, åbningstider og venteliste.9 articles
- Telefonnumre og omstillingNumre, viderestilling og hvad der sker uden for åbningstid.6 articles
- SMSFlows, tovejs, pakker og frameldinger.9 articles
- Priser og betalingPlaner, fakturaer, forbrug og opsigelse.4 articles
- Konto og brugereLog ind, kolleger, roller og to-faktor.5 articles
- Sikkerhed og dataOptagelser, sletning, databehandling og API-nøgler.5 articles
- Når noget ikke virkerDe fejl, vi oftest bliver ringet om.6 articles
Popular articles
The most read articles right now.
- How to get started — the five stepsFrom creating the account to the assistant taking its first call.
- An SMS did not arriveDelivery status is shown on every message. Here are the usual causes.
- Sådan viderestiller I jeres nummerKoderne til mobilen, hvad I vælger på fastnet, og hvordan I tester det.
- The assistant does not answer the phoneFour things to check, in this order.
- What does it cost to try?There is no trial period. Here is why, and what you pay instead.
- What does TelefonAI cost?Basis 799 kr., Plus 2,049 kr. per month. No lock-in.
- Download and upload your servicesAvoid typing forty treatments in by hand.
- How do we switch on two-way SMS?It requires one of your own numbers — you cannot reply to a name.
- The calendar says "not connected"Access has dropped. Connect again — nothing is lost.
- How long does setup take?About ten minutes for the basics — and a week of fine-tuning.
- Invoices and payment methodsCard or invoice. All bills are on your account.
- When is the reminder sent?You choose — the day before is the default and suits most people.
- How do opt-outs work?"STOP" works by itself, and the opt-out is enforced at sending time.
- What happens if we use more minutes than the plan?They are charged at the plan's per-minute rate. Nothing is switched off.
- The customer directoryWho called, what was agreed — collected in one place per customer.
- How to switch on two-factor authenticationA code from an app on top of the password. Takes two minutes.
- Which services may the assistant book?Only the ones you open up. Start with those that are hard to get wrong.
- Statistics: what the numbers meanCalls, bookings and minutes — and what is worth looking for.
- I cannot sign inReset the password — and what to do if the email does not arrive.
- Getting started with SMSChoose a package, write a template, and switch the flow on.
- Can the assistant call out by itself?Yes — for waiting lists, follow-ups and campaigns. With rules.
- Can it answer only when we do not?Yes — and it is the best way to start.
- How to create an API keyOne key per purpose, and only the permissions it needs.
- The assistant answers something incorrectlyFind the call, read the transcript, and fix it in one place.