Assistenten

Instruktion, stemme, viden og hvad den må gøre.

An assistant in several languagesLet the assistant answer in the language the customer calls in.
Casper Rehné10 September 2026
What information should the assistant collect?Custom fields: ask for exactly the details you need on every call.
Casper Rehné10 September 2026
Use your own voiceClone a voice so the assistant sounds like you — not like a stock voice.
Casper Rehné10 September 2026
See what the assistant did not knowQuestions it had to give up on — the best candidates for new knowledge.
Casper Rehné10 September 2026
Teach the assistant something newAdd knowledge so it can answer what customers actually ask about.
Casper Rehné10 September 2026
Can we have several assistants?Yes — one for daytime and one for the evening is a common pattern.
Casper Rehné8 September 2026
When does the assistant transfer to us?You decide — and the default should be "better once too often".
Casper Rehné8 September 2026
It does not understand our names and technical termsProper nouns have to be learned. It takes two minutes.
Casper Rehné8 September 2026
Why does the assistant sound like a robot?Usually it is the pauses — not the voice.
Casper Rehné8 September 2026
How do I choose the right voice?Listen to them on a phone, not on a speaker — it is not the same.
Casper Rehné8 September 2026
How to write a good instructionWrite what it should DO — not what it should be.
Casper Rehné8 September 2026