An assistant in several languages

How it works

The assistant can speak several languages. It hears which language the customer is using and answers in the same one.

You set it up under Settings → Language versions.

What you need to write in each language

The instruction and the greeting must exist in every language you enable. Service names and knowledge should be translated too — otherwise the assistant answers in English with Danish service names in the middle of the sentence.

One piece of advice

Only enable the languages you can actually follow up in. If an English-speaking customer books an appointment and nobody on the team can take the conversation afterwards, you have moved the problem rather than solved it.