Use your own voice

When it makes sense

The built-in voices are good, and most people stay with them. Your own voice makes sense if you have a recognisable voice outwardly — an owner, a receptionist everyone knows, or a recorded profile you already use.

How to do it

1. Go to Settings → Own voice.
2. Follow the guide to record or upload a sample.
3. Select the new voice on the assistant.

Important to know first

Get consent. If you record an employee's voice, you need their agreement — and they need to know what it will be used for.

The recording quality decides everything. A quiet room without echo or background noise gives a markedly better result than a recording made on a phone in an open-plan office.

The change applies to all calls from the moment you save. Try it by calling yourself before you let it meet customers.